General Questions
1. What is FragranceVeda?
FragranceVeda is a luxury brand specializing in high-end perfumes, scented candles, solid perfumes, and car fresheners. We blend nature and elegance to create unforgettable fragrance experiences.
2. Where are you located?
We are based in Kalkaji, 110019, New Delhi, India.
3. Do you offer samples before purchasing full-size products?
Currently, we do not offer samples, but we provide detailed scent descriptions to help you choose the perfect fragrance.
4. Are your products unisex?
Yes! Many of our perfumes and fragrance products are designed for everyone, regardless of gender.
5. Are your perfumes long-lasting?
Absolutely! Our perfumes are crafted with high-quality ingredients to ensure long-lasting fragrance throughout the day.
Order & Shipping
6. How can I place an order?
You can place an order directly on our website. Just browse your favorite fragrances, add to cart, and checkout securely.
7. Do you ship internationally?
At the moment, we only ship within India. International shipping will be introduced soon—stay tuned!
8. What are your shipping charges?
Shipping charges depend on your location and order value. You'll see the shipping cost at checkout.
9. How long does delivery take?
Orders are typically delivered within 3–7 business days after processing.
10. Can I track my order?
Yes! A tracking link will be emailed to you once your order is shipped.
Returns & Refunds
11. What is your return policy?
We accept returns only for damaged or defective items. Due to hygiene standards, we do not accept returns on used perfumes or candles.
12. Do you offer refunds?
Yes, refunds are available for damaged or incorrect items. Please notify us within 48 hours of receiving your order.
13. How do I initiate a return?
Email us at fragrancevda@gmail.com with your order details and a photo of the issue. Our team will assist you promptly.
14. Can I exchange my product for a different fragrance?
Unfortunately, we do not offer exchanges for opened or used products.
Product Information
15. Are your perfumes made with natural ingredients?
Yes, we use premium-quality natural extracts and essential oils in our perfumes.
16. Do you sell essential oils or aroma oils?
We currently focus on perfumes, candles, and car fresheners—but aroma oils may be introduced in future collections.
17. Are your products cruelty-free?
Absolutely! We never test our products on animals.
18. Do you offer custom or personalized scents?
Not at the moment, but we’re working on offering this in the near future!
19. Are your candles made from natural wax?
Yes, our scented candles are made using high-quality soy wax and beeswax blends for a clean burn.
Wholesale & Bulk Orders
20. Do you offer wholesale pricing for bulk orders?
Yes! We provide special pricing for bulk and corporate orders. Contact us at fragrancevda@gmail.com for more information.
21. Can I stock FragranceVeda products in my store?
Yes, we’re open to retail partnerships. Reach out for collaboration and distribution opportunities.
22. Do you create private-label perfumes or custom scents for businesses?
We’re currently working on launching a private-label service. Stay tuned for updates!
